+ Does Hourglass book everything?
Yes and No. We specialize in select worldwide brands that reflect our commitment to excellence in service, value and experience. In other words: Can we book you on that "Booze Cruise"? Yes. Would it fall on our list of top recommendations? Probably not.
Nope! We book the same price that you see direct and are able to apply any existing promotions whether that be a hidden promotion that only we have access to, or any additional promotions (including Military, AAA, etc.) that the hotel/product is offering.
+ What's the difference between booking through Hourglass Travel and a third-party website?
As third-party booking sites become more and more prevalent, so do sub-par vacations with unnecessary stresses. These sites do not always give accurate information about what you are purchasing, and customers frequently experience problems when trying to check in to their hotel. To add, while these sites may claim to offer "incomparable prices", they often actually cost you more than booking directly with the hotel/product when all is said and done! With Hourglass Travel, you'll receive Travel Leaders perks at participating hotels, personal assistance from one of our Vacation Experts, and save time on overwhelming research.
+ Does Hourglass Travel include airfare in their vacation quotes?
If we are able to package airfare with your accommodations, then we will offer the option. If there is no option to package airfare or if we don't find it valuable, then we encourage our clients to purchase their airfare separately through a preferred Airline (Alaska, Southwest, Delta). If someone in your group is not tech-savvy, we can provide experienced assistance with purchasing the needed airfare.